Please note that we only exchange items if they are materially defective or damaged and have been used for the purpose for which they are intended. You may exchange your item unused, in the same condition that you received it, and in its original packaging within 14 days of receipt.

To do return or exchange, send us an email at hello@lido.co. Lido will only cover the shipping fees for the return of materially defective, damaged, or incorrect items and reserves the right to replace defective or damaged items in its sole discretion. For all other returns, you will be responsible for paying for your own shipping costs for returning your items. 

Please review our terms and conditions for more details.